Job Description
Head of Ocean Freight
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
DHL Global Forwarding Ghana has an opening for a Head of Ocean Freight where you will lead OFR Ops/CS sub-function at the country level and provide input to and lead the implementation of functional strategy to deliver flow of goods and information across the customer’s global supply chain utilizing ocean transportation, maximizing profitability and optimizing utilization of business and human assets in line with country’s business strategy and objectives, corporate guidelines and policies. Join us now in connecting people and improving lives.
In this Head of Ocean Freight position
- You will craft OFR Ops/CS strategy in line with country’s business strategy and requirements, corporate guidelines, and policies.
- You will lead planning and implementation of ocean freight plans, measures, and budgets to achieve operational results driving profitability, volume growth and service expansion.
- You will develop plans, organize, and control large country projects and initiatives to provide fast, reliable, efficient, and affordable ocean freight solutions.
- You will lead effective ocean freight operational management through end-to-end capacity management, optimization of network procurement, implementation of consolidation opportunities, etc.
- You will oversee and take decisions for operation sites, procurement of capacity, technical support (buying, capacity, etc.) and local purchasing in country according to corporate policy.
- You will develop strategic focus and steer customs business including product development.
- You will monitor preferred carrier usage and related incentive deals in the country.
- You will drive market profiling and customer/ competitor research and analysis activities to understand and identify market opportunities and challenges.
- You will define effective pricing strategies to sustain profitable growth, and guide identification and implementation of new products within country and provide input on solution design and service elements.
- You will liaise with sales to support interaction with key customers and provide pricing and margin guidance, support on bids, RFQs and customer presentations.
- You will define and monitor implementation to compliance standards, procedures, and specifications for the country in line with corporate guidelines.
- You will benchmark, introduce, and embed best in class infrastructure and practices for OFR Ops/CS at the country level.
- You will create and/or confirm transport orders, perform, and optimize bookings.
- You will prepare, control, and distribute all required Import/Export documents.
- You will identify performance issues of suppliers and propose solutions to improve performance.
- You will update Customs shipment information and physical status, resolve customer issues and incidents.
- You will have extensive contact and negotiating with other departments and 3rd parties with conflicting objectives.
- You will influence and challenge key stakeholders effectively.
- You will develop strong, trusting cross-functional relationships with senior DPDHL business leaders.
- You will influence others across DPDHL and externally as an internally and externally recognized thought leader representing the Group.
- You will champion cooperation and partnership to provide integrated solutions to problems.
- You will lead multiple teams of lower-level executives, directors/senior managers, and managers.
- You will develop short to long-term (1-5 years) plans for optimizing the organization, function, or job-family and the talent required to execute strategies.
Now, here’s what we need from you
- 8 years’ experience in the Freight Forwarding and Logistics industry.
- A master’s degree.
- Has experience leading the sub-function on a country level.
We offer:
- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
- The largest global network with more than ~30,000 passionate employees
- The most efficient processes and fastest response times
- The best solutions and best customer service
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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